User Data Deletion Instructions
Last Updated: August 21, 2026
At Turca LLC ("Praffer", "we", or the "Service"), we strictly respect user privacy and data ownership. In compliance with the platform policies of Meta (Facebook & Instagram), Google (YouTube, Google Drive), TikTok, LinkedIn, Canva, and Dropbox, this page outlines step-by-step instructions on how you can request the deletion of your personal information, connected account credentials, and media files at any time.
1. Instant Data Deletion via the Praffer Dashboard
The fastest and most direct way to delete your data is through your Praffer account dashboard:
- Disconnecting Social Media Accounts: Navigate to "Accounts" in your Praffer dashboard ➔ Click "Disconnect / Delete" next to the target social account. All OAuth 2.0 access and refresh tokens, cached profile data, and synchronized inbox messages/comments associated with that account are queued for permanent deletion from our databases.
- Disconnecting External Integrations (Canva, etc.): In the Composer or your Account Settings, click "Disconnect" next to Canva or connected tools to purge authorization tokens from our system.
- Deleting Posts & Media Files: You can remove post drafts, scheduled items, and their uploaded or imported media directly from the relevant post or idea editor. Unreferenced media files are queued and eventually purged from our cloud storage buckets by background tasks.
- Complete Account Deletion: Go to "Settings ➔ Account" and select "Delete Account", or email us at [email protected]. All personal identity details and your sole-owned workspaces will be erased. Note: If you are the sole Owner of a workspace that contains other members, you must first remove those members or transfer ownership before you can delete your account.
2. Removing Permissions & Data via Third-Party Platforms
You can also revoke Praffer's authorization and delete associated app data directly from the security settings of your third-party accounts:
A. Meta (Facebook & Instagram) Data Deletion
- Log into your Facebook account and go to "Settings & Privacy" ➔ "Settings".
- From the left menu, select "Apps and Websites".
- Locate "Praffer" in the active applications list.
- Click the "Remove" button.
- In the confirmation popup, optionally check "Delete posts, videos or events Praffer posted on your timeline" and confirm removal.
- For Instagram: Open the Instagram app ➔ Settings and Privacy ➔ Website Permissions ➔ Apps and Websites ➔ Remove Praffer.
B. TikTok Data Deletion
- Open the TikTok mobile app and go to your Profile.
- Tap the top-right menu icon (three lines) and select "Settings and Privacy".
- Navigate to "Security & Permissions" ➔ "Manage App Permissions".
- Select "Praffer" and tap "Remove Access".
C. Google (YouTube, Google Drive) Access Revocation
- Visit the Google Account Permissions (myaccount.google.com/permissions) page.
- Under "Third-party apps with account access", locate and click on "Praffer".
- Click "Remove Access" and confirm. This immediately terminates all YouTube publishing and Google Drive file picker access.
D. Canva Integration Removal
- Log into your Canva account and click on Account Settings.
- Navigate to "Login & Security" or "Connected Apps".
- Find "Praffer" and click "Disconnect".
E. Dropbox Chooser Disconnection
- Log into Dropbox and navigate to "Settings ➔ Connected Apps".
- Locate "Praffer" and select "Disconnect".
F. LinkedIn Permission Removal
- Log into LinkedIn and open "Settings & Privacy".
- Go to "Data Privacy" ➔ "Other Applications" ➔ "Permitted Services".
- Click "Remove" next to Praffer.
3. Manual Data Deletion Request via Email
If you are unable to access your Praffer dashboard or wish to request an expedited, complete wipe of all your records (personal identifiers, email logs, uploaded media, connection metadata):
- Send an email from your registered address to [email protected] with the subject line "Data Deletion Request".
- Upon verifying your identity, our data protection team will queue all your database records and storage files for permanent deletion.
- A formal written confirmation will be sent to your email address once the deletion process is finalized.
4. Data Controller & Contact
For questions regarding data retention or deletion procedures:
Company: Turca LLC
Address: 30 N Gould St, Ste N, Sheridan, Wyoming 82801, United States
Email: [email protected]
Privacy Policy: Read our Privacy Policy · Accessibility Statement · Terms of Service